BlazeSpins Privacy Policy

At Blaze Spins, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store and safeguard your information when you access blazespins.com, register an account, make a deposit or withdrawal, or otherwise use our services. Blaze Spins is operated by One Touch Exch Co. Ltd, registration number 129024, registered at Trust Company Complex, Ajeltake Road, Marshall Islands MH96960, and licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, under Licence No. ALSI-202506039-FI2. By using our platform, you consent to the practices described in this policy.

Information We Collect

When you create an account with BlazeSpins, we collect personal details such as your full name, date of birth, email address, physical address and phone number. We require this information to verify your identity, confirm you meet the minimum age requirement of 18 (or the legal gambling age in your jurisdiction), and ensure compliance with our licensing obligations. Here at Blaze Spins, we also collect information automatically, including your IP address, device type, browser version and gameplay activity.

• We gather registration data including name, date of birth, email and address
• We record login activity when you access your BlazeSpins account, including timestamps and device identifiers
• We track deposit and withdrawal transactions to process payments securely
• We monitor gaming activity, including bets placed, wins, and bonus usage
• We collect technical data such as IP address, browser type, and operating system

How We Use Your Information

We use the information we collect to operate and improve our services, process your deposits and withdrawals, communicate with you regarding promotions, and comply with anti-money laundering and know-your-customer (KYC) requirements. Our Blaze Spins platform uses your data to personalize your gaming experience, manage your Tiers status, and administer loyalty features such as Achievements and PVP Battles. We may also use your information to detect fraudulent activity, prevent multiple account creation, and ensure that only one account per person, household, device or IP address is maintained.

Verification and KYC

Before processing certain withdrawals, we may request additional verification documents, including a passport, government-issued ID, proof of address or a selfie holding your ID. We may also contact you by phone as part of our verification process; if you remain unreachable within 14 days, your account may be temporarily locked and any pending withdrawal suspended. Submitting false or incomplete documents may result in seizure of deposits and winnings, and such cases may be reported to relevant authorities. We retain this documentation for as long as necessary to comply with our regulatory obligations.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. Cookies help us recognize you when you return to BlazeSpins, streamline your login process, and tailor promotional offers to your interests. You can manage or disable cookies through your browser settings, though doing so may affect certain features of our website, such as saved login credentials or personalized bonus offers.

How We Share Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted service providers who assist us in operating our platform, including payment processors, game providers such as Pragmatic Play, Evolution and NetEnt, identity verification services, and fraud prevention agencies. Our BlazeSpins team may also disclose information when required by law, regulatory authorities, or to protect our legal rights, including in connection with disputes, investigations or arbitration proceedings.

Payment and Financial Data

When you make a Blaze Spins deposit or request a Blaze Spins withdrawal, we collect and process payment-related information necessary to complete your transaction, including your chosen payment method, account holder name, and transaction history. We accept various payment methods including Visa, Mastercard, Skrill, Interac, and cryptocurrencies such as Bitcoin, Litecoin, Tether and Ethereum. Only personal, verified payment methods are accepted, and the account holder's name must match the payment source. We do not perform currency conversions; any conversion or processing fees applied by your bank or payment provider are outside our control.

Data Security

We are committed to protecting your data using industry-standard security measures, including encryption, secure servers, and restricted access protocols. While we take reasonable steps to safeguard your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. We encourage you to protect your own account credentials, including your BlazeSpins login details, and to notify our support team immediately if you suspect unauthorized access to your account.

International Data Transfers and Restricted Countries

Our services are available internationally, and your data may be processed or stored in jurisdictions outside your country of residence. We take appropriate measures to ensure your data receives an adequate level of protection regardless of where it is processed. Please note that residents of certain Restricted Countries, including Afghanistan, Belarus, Iran, Russia, the United States and others listed in our Terms and Conditions, may not access blazespins.com for either fiat or cryptocurrency transactions, and their data will not be processed for account creation or gameplay purposes.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including regulatory compliance, dispute resolution and fraud prevention. Even if your account becomes inactive after 12 consecutive months without activity, we retain your data securely, and your account can be reactivated at any time by contacting our Customer Support team. We do not delete data related to accounts involved in ongoing investigations, disputes or claims until such matters are fully resolved.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including the right to access, correct, or request deletion of your information, as well as the right to object to certain processing activities. We at BlazeSpins aim to respond to legitimate requests in a timely manner. To exercise these rights, please contact our support team using the details provided below. We may need to verify your identity before processing any data-related request.

• You have the right to request access to the personal data we hold about you
• You have the right to request correction of inaccurate information
• You have the right to request deletion of your data, subject to our legal and regulatory obligations
• You have the right to object to certain data processing activities

Mobile Access and App Usage

Whether you access our platform through a desktop browser or use the BlazeSpins app on a mobile device, we collect similar categories of information to ensure consistent functionality and security across all supported platforms. We may collect device-specific identifiers when you use the Blaze Spins app to improve performance, diagnose technical issues, and deliver relevant notifications regarding promotions or account activity.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. Any updates will be posted on this page, and we encourage you to review this policy periodically. Your continued use of BlazeSpins after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact our support team at [email protected], available 24/7 via live chat and email. We are here to address your privacy concerns and ensure your experience with Blaze Spins remains secure and transparent.